Friday May 18, 2012
LIVE Webinar
The Mind at Work – How it Works and Why Mistakes Happen
Live Webinar
Date: Friday, March 30, 2012
 
Registration Single Attendee: CAD $195.00
Group rates are available. (see below)

All rates are subject to the Canadian 13% Harmonized Sales Tax (HST)
Time: 1:00 PM ET | 10:00 AM PT Duration: 1.5 hours
Introduction

Does it happen that when looking at a form, you can’t figure what information is required? You are confused about the nature of the information requested? Where to enter data and when? Or maybe, people keep omitting filling in certain fields or cross out information where they should not really do it? Or are uncertain about the boundaries applicable to certain fields? Or the form is so lengthy that one can lose track of its meaning and what it is there for? Or having to explain to an auditor why so many data entry errors were on a specific document and look foolish at trying to work your way out of it.

Compliance is measured through the quality of the documentation and forms are a great part of it. Poor form design is one of the major contributing factors to entry errors which cause endless back and forth of documents during the review-approval processes, misunderstanding of expectations, rejects and reworks, delays in the release of GMP documents or raising the interest of a GMP regulatory auditor.

With knowledge of how the brain works and how to focus your attention in the day to day of task execution, one can figure out some basic principles to make form more user friendly and thus, make them more straightforward and reduce the potential for data entry errors.

This session will discuss how to design forms for right first time error free data entry, how to evaluate your forms for improvements and how to respond to the inspection. This session will also include tips on how to improve focus of attention in the workplace.

Areas Covered in the Sessions
  • Regulatory Concerns
  • The Brain – How it Works
  • Human Error Point of Cause and Root Causes
  • Considerations to Reduce Human Errors at Work
Who Should Attend

This webinar will provide valuable assistance to all regulated companies to assess their training program and ensure training. Document design plays a crucial role in attention focus and is the prime contributing factor to error entries or misinterpretation of instructions preventing correct execution of tasks as well as delaying document review because of entry errors. This webinar fully applies to the Medical Device, Diagnostic, Pharmaceutical, and Biologics fields. Those who will benefit from this webinar include:

  • Executive/Senior Management
  • Production and QA Management
  • Any personnel who may be responsible to ensure personnel is trained properly to perform GMP related tasks
Speaker
Ms. Josée Bouchard, B.Mngt. M.Ed. CHRP
Training Professional and Error Prevention Specialist for the Pharmaceutical Industry

Ms Josée Bouchard is currently teaching at College Gerald-Godin on the Pharmaceutical Sciences Programs. Josée has been in quality and training in the industry more than 20 years. Among her responsibilities has been oversight of laboratories, quality assurance, auditing, inspection readiness and training both for laboratories and production. She is a skilled trainer, change agent and green belt 6-sigma practitioner. Josée had published and teach on several GMP related subjects. She is a regular guest teacher at the faculty of Pharmacy of University of Montreal on their Drug Development Program as well as a regular teacher on the adult education program at College Gerald-Godin, teaching among other topics good document practices, scientific problem solving, manufacturing controls and GMPs.

Rates

Single Attendee: CAD $195.00

Group of 5 or less per location: CAD $400.00
Group of 6 to 10 attendees per location: CAD $750.00
Group of 11 to 20 attendees per location: CAD $1250.00

Single attendee refers to single participant at a single computer/login.

Group rates only apply to candidates who wish to have more than one attendee, but will be attending the webinar from a single computer/login. If multiple candidates wish to login at different locations, it will be considered as a separate additional registration and will require more than one webinar login information. Also note that one login information will only be valid on one computer.

Please contact us at webinar@ipacanada.com for multiple-location group rates or any other enquiries.

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